Shipping policy

Shipping Methods: We offer various shipping methods to cater to your needs. During checkout, you can select your preferred shipping option based on your location and urgency. Our shipping partners include reputable carriers to ensure timely and reliable delivery of your orders.

Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing may take longer during peak seasons or promotional periods. Once your order is processed, you will receive a confirmation email with tracking information to monitor the progress of your shipment.

Shipping Timeframes: Shipping times vary depending on the shipping method selected and your location. Standard shipping typically takes 3-5 business days for domestic orders, while expedited shipping options are available for faster delivery. International shipping times may vary and are subject to customs clearance procedures.

Shipping Costs: Shipping costs are calculated based on the weight of your order, shipping method selected, and destination address. The shipping cost will be displayed during checkout for your review before completing the purchase.

Order Tracking: Once your order is shipped, you will receive a tracking number via email to track the status of your shipment. You can use this tracking number to monitor the delivery progress through our website or the carrier's online tracking portal.

Shipping Restrictions: Please note that certain items may be subject to shipping restrictions based on their size, weight, or destination. We comply with all applicable shipping regulations and reserve the right to refuse or cancel orders that violate these restrictions.

International Shipping: We offer international shipping to select countries. International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. Please check with your local customs office for more information on import regulations and fees.

Delivery Issues: In the event of delivery issues such as lost or damaged packages, please contact our customer support team immediately for assistance. We will work with our shipping partners to resolve the issue and ensure you receive your order in a timely manner.

Contact Us: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at support@bidetbuddy.co. Our customer support team is here to assist you with any inquiries and provide you with the best shopping experience possible.