FAQ

Yes! Through our partnership with Truemed, qualified customers can buy any of our portable bidets with Health Savings or Flexible Spending funds — pre-tax dollars that save you an average of around 30%. Look for the Truemed option at checkout, or see exactly how it works here. *Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures.

Three steps: check out as a guest and choose Truemed — Pay with HSA/FSA at payment; complete a 60-second health survey (an independent licensed clinician reviews it, usually within 30 minutes to 2 hours); then pay with your HSA/FSA card. Order by 10 AM ET and approval usually lands in time for same-day shipping. Full walkthrough on our HSA/FSA page.

Nearly all of them! Every portable bidet, bottle adapter, Traveler's Kit and bundle set is HSA/FSA eligible through Truemed. The one exception: travel cases purchased on their own aren't covered (a case included in a kit is). Eligible product pages show a gold HSA/FSA badge near the price. Full walkthrough on our HSA/FSA page.

Picture this: PureJet and LuxeJet aren't just your run-of-the-mill portable bidets – they're the superheroes of hygiene, swooping in to save the day with their dazzling array of features! With larger bottle capacities, unique nozzles, and water pressure that'll knock your socks off, they're like the Avengers of cleanliness, ready to tackle any mess with ease. And let's not forget about their waterproof construction and compatibility with standard water bottles – talk about versatility! With a warranty that's as solid as Captain America's shield and customer support that's faster than the Flash, it's no wonder these bidets are the talk of the town. Say goodbye to mediocre hygiene and hello to the superheroes of clean – PureJet and LuxeJet!

Switching to a bidet isn't just a clean move – it's a financial victory dance in your bathroom! Say goodbye to flushing money down the toilet with endless rolls of paper. With a bidet, you'll be rolling in the savings faster than you can say "soft on the wallet, gentle on the planet." Plus, you'll be doing your part for Mother Earth by cutting down on paper waste. It's a win-win situation that leaves your wallet and the environment feeling fresh and clean!

In spray power? Yes — a good portable bidet delivers a pressurized, targeted stream many installed seat units can't match, and CubeJet is the strongest jet we make. The honest difference is water supply: an installed bidet has unlimited water, while a portable carries its own tank — up to 550 ml on PureJet, plus bottle adapters that turn almost any bottle into a refill. In exchange you get what no seat unit can offer: nothing to install, no plumber, and it works with any toilet — at home, at work, or 30,000 feet in the air.

Ah, the battle of the bidet batteries! It's like a heavyweight showdown, but with more cleanliness and fewer punches. PureJet steps into the ring with an impressive 65 uses between charges, while LuxeJet isn't far behind with 60. And when it's time to unleash the power, PureJet packs a punch with 45 uses in High Power mode, while LuxeJet delivers a solid 40. So, whether you're a power user or prefer to conserve energy, both bidets have got you covered – just don't forget to recharge your opponent before the next round!

Hey there! We get it – sometimes things just don't quite fit, whether it's a pair of jeans or a bidet. If your bidet is still in its unopened, brand-new packaging and you're having second thoughts, no sweat! We'll gladly offer you a full refund. Now, if you've cracked open that packaging and given bidet a whirl, we totally understand – personal hygiene is, well, personal. But, in the interest of keeping things fresh for everyone, there's a little catch. We'll happily accept your return, but there's this thing called a "restocking fee" – think of it as bidet's way of saying, "Hey, I get it, but let's keep it clean." So, there's a 30% restocking fee for opened items.

Hey, we're all about keeping things light and clean here – just like our bidets! So, if you've got any questions about returns or anything else, just give us a shout. We're here to make your experience as refreshing as possible!